Royal Mulberry

Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request an exchange within 30 days of receiving your order.

Exchange Eligibility:

• The item must be unused, unworn, and in its original condition.
• All tags and original packaging must be intact.
• Exchange requests must be made within 30 days of delivery.

Please Note:

• Items purchased on sale or clearance may not be eligible for exchange.
• Customers are responsible for return shipping costs unless the item received is defective or incorrect.
• Exchanges are subject to product availability.

To request an exchange, please contact our customer support team with your order number and exchange details.

We stand behind the quality of our products. Our Lifetime Warranty covers manufacturing defects in materials and workmanship under normal use.

If you experience a defect due to craftsmanship or material quality, we will repair, replace, or exchange the item at our discretion.

Warranty Does Not Cover:

• Normal wear and tear
• Accidental damage
• Misuse or improper care
• Damage caused by alterations or unauthorized repairs

To make a warranty claim, please contact our customer support team with your order details and photos of the issue.

We are committed to ensuring long-lasting quality and customer satisfaction.

At our store, customer satisfaction is our top priority. We are committed to providing friendly, reliable, and responsive support to ensure a smooth shopping experience.

Our customer service team is available to assist you with:

• Order inquiries and updates
• Product information and sizing guidance
• Exchange requests
• Shipping and delivery questions
• General support and assistance

We strive to respond to all customer inquiries as quickly as possible and provide the best possible service.

If you need any help, please feel free to contact us. We are always happy to assist you.